<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=428204650716666&amp;ev=PageView&amp;noscript=1">

Blog

2 Easy Ways to Counter the Effects of Inflation for Your Company

Jul 27, 2022 11:48:32 AM
I don't know about you, but I sure thought that 2022 was going to be the year when we were going to pull out of the craziness of the COVID era and ...
Read More

Topics: Shipping Refunds, FedEx Refund, Carrier Agreements

Why Real-Time eCommerce Order Tracking Matters

Feb 11, 2022 9:01:44 AM
In such challenging times, discover exactly why real-time eCommerce order tracking matters and will continue to do so for years to come.
Read More

Topics: eCommerce Order Tracking Matters

71lbs moves Headquarters

Jan 3, 2022 4:29:13 PM
In the wake of substantial 2021 growth, 71lbs has relocated to a state-of-the-art facility.
Read More

10% of your revenues

Feb 24, 2021 10:21:15 AM
The number of companies that are not aware of their shipping spend is staggering. Here's how we know: It happens every week: We'll have a call with ...
Read More

Topics: eCommerce, shipping data, shipping spend

The mint.com inspiration

Feb 22, 2021 2:46:25 PM
Years ago, while working at FedEx, I met with some customers at a sporting event. One of them told me something that gave me the idea for 71lbs: "Hey ...
Read More

Topics: Shipping Refunds, FedEx Refund

How to Increase Customer Loyalty With Shipping

Oct 21, 2020 9:07:21 AM
Shipping in ecommerce is essential for customer satisfaction. Get the details on how to increase customer loyalty with shipping here.
Read More

Topics: Customer Service, Customer Experience, e-commerce

How to Prepare Your Shipping Department for the Unexpected

Oct 7, 2020 9:00:00 AM
COVID-19 shocked the shipping industry and left businesses wondering, “How might we be better prepared for a future crisis?” Here are 5 tips to get ...
Read More

Topics: COVID-19, Crisis Management, Logistics Strategy

Switching From Real-World Retail to eCommerce

Sep 9, 2020 9:00:00 AM
Read More

Topics: eCommerce, online retail, e-tail

Accelerate Your Delivery Time With These 9 Tips

Aug 19, 2020 9:00:00 AM
Read More

Topics: faster shipping, two-day shipping, carrier hubs

Everything You Need to Know About Shipping and Nonessential Businesses

Jul 29, 2020 12:00:00 PM
Read More

Topics: COVID-19, nonessential businesses, disaster preparedness, shipping disruptions

Understanding Amazon's FBA Fees

Jul 29, 2020 8:00:00 AM
Unboxing how these fees work and what you can do if you’ve been overcharged.
Read More

Topics: FBA, Amazon, fulfillment

Get a Grip on Shipping Grub

Jul 23, 2020 9:00:00 AM
Read More

Topics: shipping food, Packaging, food prep, shipping options

How to Package Cosmetics Like a Pro

Jul 21, 2020 9:00:00 AM
Selling cosmetics can be a beautiful thing for your business, but only if you package and ship your products the right way
Read More

Topics: international shipping, makeup packaging, shipping cosmetics

Money-Back Guarantee Refunds Still Suspended

Jul 20, 2020 9:13:08 AM
Both shipping carriers, FedEx and UPS, continue with their suspension of the money-back-guarantees or late-delivery refunds, placed due to Covid 19 ...
Read More

Has COVID-19 Made eCommerce Invaluable?

Jul 15, 2020 2:13:47 PM
Online shopping was on the rise before coronavirus hit, but the pandemic has made it invaluable and perhaps secured its supremacy.
Read More

Topics: eCommerce, COVID-19, online shopping, online fulfillment

7 Questions to Ask Your Carrier

Jul 8, 2020 9:00:00 AM
When you’re building a business that ships products, the right carrier makes all the difference. These questions will let you identify a fulfillment ...
Read More

Topics: parcel carriers, contract negotiations, carrier contracts

Is It Time to Renegotiate Your Shipping Contract?

Jun 30, 2020 9:00:00 AM
Ask yourself these questions to decide if you’re ready to sit at the contract negotiation table
Read More

Topics: carrier management, shipping contracts, logistics partners

Watch Out for Shipping Charge Corrections

Jun 24, 2020 7:30:00 AM
How much is your business spending on shipping charge corrections? If you’re not sure, the answer is probably too much. Here’s how to identify and ...
Read More

Topics: incorrect charges, shipping charges, shipping audits

Shipping Logistics and Tomorrow’s Tech

Jun 17, 2020 8:00:00 AM
Streamlined logistics are on the horizon as warehouses, vehicles and consumer expectations evolve.
Read More

Topics: Drones, future logistics, logistics technology, shipping technology, on-demand warehouses, self-driving trucks

The 71lbs Guide to Dropshipping

Jun 11, 2020 7:15:00 AM
Thanks to its low overhead, dropshipping is a popular business model for emerging e-commerce businesses — but it also comes with some serious ...
Read More

Topics: e-commerce, dropshipping, business models

How Shippers Can Combat Cargo Theft

Jun 9, 2020 8:30:00 AM
Learn which industries suffer most from cargo theft and how shippers can raise their risk awareness
Read More

Topics: Amazon shipping, parcel insurance, shipping risks, cargo theft

Look Out for Late Fee Penalties

Jun 8, 2020 7:30:00 AM
They’re lurking somewhere, ready to take a bite out of your bottom line. Learn how to prepare for late fees and what you’ll lose if you don’t.
Read More

Topics: UPS, FedEx, shipping fees, late fees

What You Should Know About Unauthorized and Additional Handling Fees

Jun 3, 2020 7:00:00 AM
A closer look at the unauthorized handling fees that aren’t always obvious for shippers
Read More

Topics: UPS, FedEx, Packaging, shipping fees, parcel size

The E-Commerce Business Owner’s Guide to International Shipping

May 28, 2020 7:00:00 AM
Customers around the world want your product. Here are 6 tips on how to ship it to them while ensuring you follow international regulations.
Read More

Topics: e-commerce, international shipping, customs forms

Deconstructing Dimensional Weight

May 26, 2020 8:00:00 AM
Don’t let weight get the drop on your invoices. Here’s how to think dimensionally.
Read More

Topics: dimensional weight, package dimensions, shipping fees

The Pros and Cons of Multi-Carrier Shipping

May 20, 2020 7:30:00 AM
Multiple carriers can mean extra opportunities, but it increases the need for shipping vigilance. Here’s how 71lbs can help.
Read More

Topics: parcel carriers, multi-carrier shipping, negotiation

How E-Commerce Shippers Can Choose the Best Packaging (And Why It Matters)

May 14, 2020 8:00:00 AM
Shipping materials can be make-or-break for e-commerce businesses. Here’s how the right packaging can keep your shipment safe and turn new customers ...
Read More

Topics: Packaging, e-commerce, unboxing videos, online retail

How to Ship Hazardous Materials

May 12, 2020 7:30:00 AM
Financial loss and legal trouble can impact businesses who don’t know they’re shipping materials that meet “hazardous” criteria
Read More

Topics: UPS, FedEx, shipping hazards, hazardous material

When Exceptional Shipping Isn't a Good Thing

May 6, 2020 8:15:00 AM
An exceptional package status might mean exceptional delays. Learn how the term is applied and how it can impact a business.
Read More

Topics: shipping claim, shipping exceptions, exceptional package status

Unpacking FedEx Fees for 2020 (So Far)

Apr 29, 2020 7:30:00 AM
January and February have already seen FedEx price increases, and the coronavirus COVID-19 could mean there are more to come.
Read More

Topics: FedEx fees, coronavirus COVID-19, price hikes

Are Address Corrections Costing You Money?

Apr 27, 2020 7:45:00 AM
When building your business, each unexpected expense — even the small ones — adds up. Some of the most common expenses are address corrections.
Read More

Topics: address correction fees, carrier fees, address corrections

Packaging Best Practices for UPS Shipments

Apr 22, 2020 8:00:00 AM
Here’s what shippers need to know about UPS packaging guidelines and how to stay on the right side of a refund
Read More

Topics: UPS, Shipping Guidelines, Packaging

Packaging Best Practices for FedEx Shipments

Apr 15, 2020 7:15:00 AM
In the first of a two-part series on how to prepare packages, we spotlight tips, insights and warnings for shipping with FedEx.
Read More

Topics: FedEx, Shipping Guidelines, Packaging

7 Shipping Invoice Easter Eggs That Hide Real Savings If You Can Find Them

Apr 1, 2020 7:30:00 AM
Easter candy is a tasty treat, but nothing is sweeter than finding savings buried in your shipping invoices. Here’s where your lost savings are most ...
Read More

Topics: shipping savings, hidden fees, shipping invoice audit

7 Pro Tips for Negotiating Shipping Contracts

Mar 27, 2020 9:53:00 AM
Do you want to reduce your shipping spend and increase profitability? Then it is time to negotiate your contracts and take control of your parcel ...
Read More

Topics: Carrier Agreements, Contract

Making the Most of Mother's Day Shipping

Mar 25, 2020 7:30:00 AM
Mother’s Day is a magical time, but many things can go wrong with carrier performance that can sour your customer’s special day. Here’s how 71lbs can ...
Read More

Topics: Mother’s Day logistics, Mother’s Day shipping, carrier performance

3 Tips for Shipping Dresses and Other Apparel

Mar 25, 2020 7:30:00 AM
Follow our advice to make sure your customers get their apparel orders quickly and efficiently
Read More

Topics: national dress day, garment shipping, apparel shipping, packing garments

Spring Cleaning Tips for Your Shipping Profile

Mar 20, 2020 8:00:00 AM
When was the last time you looked at your shipping profile? If it’s been a while, your logistics may not be running as smoothly as they should be.
Read More

Topics: Logistics, Shipping Profiles, Carrier Rates

How Will Coronavirus Impact Your Global Logistics?

Mar 18, 2020 7:30:00 AM
The coronavirus COVID-19 is affecting far more than human health. It’s proven capable of infecting global logistics and potentially bringing ...
Read More

Topics: coronavirus, COVID-19, supply chain disruption

10 Tasty Tips for Shipping Pies and Pastries

Mar 14, 2020 7:30:00 AM
Tips for making sure baked goods make it to their destination safe, delicious and ready to eat.
Read More

Topics: edibles, shipping food, baked goods

How Business Growth Affects Your Shipping Profile

Mar 11, 2020 8:00:00 AM
Growth is great for business, but it also adds more logistical demands to your operation. Here’s how to ensure your shipping sense trends upward like ...
Read More

Topics: logistics growth, shipping expenses, Business growth, carrier relationships

Are Manifest Errors Costing Your Business Money?

Mar 4, 2020 8:00:00 AM
How last-minute shipment changes can lead to carrier mistakes, leaving you to pay double charges or even for shipments that were manifested but not ...
Read More

Topics: manifest errors, manifested but not shipped, shipping errors, manifest not shipped

Watch Out for Waivers!

Feb 28, 2020 7:30:00 AM
Why be wary of waivers? Because they can be a carrier’s way of making sure they save money while their customers lose it. Here’s how the trick works, ...
Read More

Topics: carrier waivers, late deliveries

Why Shipping Data Is a Necessity at Contract Time

Feb 26, 2020 7:00:00 AM
Full knowledge of your shipping data is a sure way to gain leverage at the negotiating table. Here’s what the big carriers don’t want you to know, ...
Read More

Topics: shipping data, shipping contracts, transportation data, carrier contract negotiations

Are Foreign Trade Zones the Place to Be in 2020?

Feb 24, 2020 2:25:45 PM
Foreign Trade Zones save hundreds of American businesses money, but they’re still a well-kept secret. Is 2020 the year your business enters the Zone?
Read More

Topics: FedEx, FTZs, UPS Zone Solutions, DHL, foreign trade zones

Amazon Vs. FedEx Vs. UPS – Who Will Win the Shipping War?

Feb 20, 2020 6:30:00 AM
3 giants are fighting to win your shipping contract, and the gloves are off. Learn more about this battle royale and what it might mean for your ...
Read More

Topics: shipping trends, Amazon shipping, FedEx shipping, UPS shipping

5 Shipping Tips to Support a Growing Business in 2020

Feb 18, 2020 7:00:00 AM
The most successful shippers grow wiser as they get bigger. Here are 5 handling hints to make 2020 your best year for efficiency and savings.
Read More

Topics: carrier management, logistics growth, shipping carriers, shipping growth, shipping tips

Shipping Waivers… FedEx first, now UPS! Really?

Feb 12, 2020 12:41:04 PM
Recently we wrote where FedEx placed an unscrupulous waiver on their customers. It seems like the "Big Two" are coordinating efforts now, as UPS ...
Read More

Topics: UPS, FedEx, Waivers

The Lowdown on Lost and Damaged Deliveries

Feb 12, 2020 5:00:00 AM
“Lost” and “damaged” are dirty words to shippers, but there are many ways these profit-paralyzing events can occur. Here’s a closer look at the ...
Read More

Topics: lost shipment, damaged shipment, carrier refunds, lost and damaged package refunds

Sharing Your Shipping Account Number? Beware of Shipping Fraud!

Jan 29, 2020 9:56:00 AM
It’s a common practice for big retailers to share their shipping account numbers in the course of operations. Here’s why that can be an expensive ...
Read More

Topics: shipping fraud, shared shipping numbers, account numbers, shipping security

The Shield of Real Shipping Insurance

Jan 29, 2020 9:45:00 AM
Read More

Topics: shipping insurance

Creating a Quality Customer Shipping Experience

Jan 27, 2020 5:36:00 PM
Crafting the shipping experience consumers want means planning ahead and putting yourself in their shoes
Read More

Topics: Customer Service, Quality, Customer Experience

71lbs Shipping Insights and Highlights: East Coast vs. West Coast

Jan 17, 2020 8:00:00 AM
How do two of America’s biggest carriers shape up in some of the country’s most populated states? The answer reveals metrics driven by population, ...
Read More

Topics: East Coast, West Coast, Highlights, Shipping Facts, Shipping

Benefits of a Proactive Customer Service Approach

Jan 16, 2020 3:18:52 PM
As a shipper, does the following situation ever happen to you? You entrust your carrier to deliver your package to your consumer on time and when it ...
Read More

Topics: NPS, Customer Service

Is Around-the-Clock Drone Shipping a Close Reality?

Jan 14, 2020 7:18:00 PM
Delivering every day of the week, around the clock, is every carrier’s goal. Drones and robots are being hailed as the way to accomplish this. How ...
Read More

Topics: Drones, Around The Clock, Shipping

Do free returns policies hurt your shipping budget?

Dec 27, 2019 7:45:00 PM
Returns may be free for the customer, but not for the shipper. Here’s how your shipping policy can be optimized to keep both sides happy.
Read More

Topics: Returns Policy, Shipping Budget, Shipping

What the UPS Revamp Could Mean for U.S. Shippers

Dec 18, 2019 2:15:00 AM
UPS is making changes to package flow and shipping density — a switch that could mean more savings for U.S. shippers. Will there be a catch?
Read More

Topics: Revamp, UPS, Shipping

Shipping Savings and Reduced Spending Guide

Dec 17, 2019 7:15:00 AM
How your business can reduce shipping expenses and keep carriers accountable At 71lbs, when we tell businesses we’d like to give them a share of $2 ...
Read More

Topics: Savings, Shipping Costs

Understanding The Cost of Shipping

Dec 17, 2019 3:15:00 AM
Demystifying logistical expenses from first click to last mile Shipping may be a variable figure from business to business, but it’s always a ...
Read More

Topics: Savings, Shipping Costs

Say Anything: Joel Gandara, CEO, Underwear Station

Dec 16, 2019 12:00:00 PM
Tell us about yourself and your business. Joel Gandara, CEO of Underwear Station. Underwear Station is a leader on all aspects of the men’s underwear ...
Read More

Topics: Q+A

How Holiday Returns are Handled

Dec 10, 2019 12:15:00 PM
January and December are busy months for carriers who must return all the Christmas gifts that didn't go as planned. Here’s how the situation looks ...
Read More

Savings Ahoy With The 71lbs Import Program

Dec 5, 2019 4:00:00 AM
Does your business ship freight by air or ocean? If the answer is “yes,” 71lbs can review your shipping logistics to maximize your savings.
Read More

Topics: Savings, Import, Shipping

Are FTZs Your Ticket to Duty Deferral, Exemption and Tariff Relief?

Dec 4, 2019 12:00:00 AM
Foreign Trade Zones were designed to make American businesses competitive. Could they be a way for your company to save big?
Read More

Topics: Foreign Trade, Duty Deferral, Exemption

How to File a Shipping Claim With FedEx or UPS

Nov 27, 2019 4:30:00 AM
Upset with UPS? Fed up with FedEx? Here are the steps to submitting a claim and how 71lbs can help.
Read More

Topics: UPS, FedEx, Claim

How to Negotiate Carrier Contracts

Nov 20, 2019 4:15:00 AM
Negotiating contract terms with the big carriers is a very important time for your business. 71lbs is the experienced ally you need to make the ...
Read More

Topics: Carrier Agreements, Contract

Say Anything: David Tivadar, President, Quiet Curtains

Nov 15, 2019 8:00:00 AM
Tell us about yourself and your company, and what inspired you to start this business? I’m David Tivadar, President for Quiet Curtains. We design ...
Read More

Topics: Q+A

The Stress-Free Way to Handle Shipping Audits with 71lbs

Nov 14, 2019 12:00:00 AM
Auditing is time-consuming, complicated and often confusing. Shippers can partner with 71lbs to take that weight off their shoulders and get back to ...
Read More

Topics: Audits, Invoice, Shipping

Understanding Residential Surcharges — and How to Limit Them

Nov 6, 2019 12:00:00 AM
Residential surcharges are an annoying extra expense, but there are ways to minimize their impact. Learn how they work and how shippers can best deal ...
Read More

Topics: UPS, FedEx, Residential, Surcharges

Deadlines, Do’s and Don’ts to Optimize Your Holiday Shipping with UPS and FedEx

Nov 1, 2019 12:00:00 AM
Millions of parcels will soon be on their way and some will carry the reputation of your business with them. Shippers should mark these dates to get ...
Read More

Topics: FedEx, Holidays, Optimize, Shipping

Introducing Our New Small Business Program: S.A.V.E.S.

Oct 25, 2019 12:00:00 AM
https://71lbs.com/media/press/71lbs-launches-small-business-program-saves
Read More

Topics: Press

Why Weekly FTZ Entries Can Mean Huge Savings

Oct 15, 2019 3:15:00 AM
Foreign Trade Zones were created to help America’s economy remain globally competitive. There are a lot of savings to be had if your business can ...
Read More

Topics: Savings, Foreign Trade Zone

Say Anything: Paul Norrell, Business Owner, 1-World Globes & Maps

Oct 15, 2019 12:00:00 AM
Tell us a bit about yourself and your company.
Read More

Topics: Q+A

The Best Delivery Experience Depends on Top-Class Parcel Tracking

Oct 14, 2019 6:30:00 AM
Whether they’re ordering a fajita or a flat-screen, today’s consumers need to know who it’s with, where it’s at and when it’s going to reach them. ...
Read More

Topics: Delivery Experience, Tracking

The Benefits of Shipping With 71lbs Insurance

Oct 14, 2019 12:00:00 AM
Shipping insurance is a must, but the amount offered by carrier companies can be insufficient. Learn how 71lbs can raise that number for greater ...
Read More

Topics: Shipping Facts, Insurance, Shipping

What to Consider When Doing Business in Multiple Currencies

Oct 9, 2019 12:00:00 AM
International expansion is becoming increasingly common for small and medium businesses. The benefits of increasing your customer base, extending ...
Read More

Topics: Partnerships, Savings, Financial Health

Do Parcel Thieves Also Steal Your Business’s Shipping Refund?

Sep 26, 2019 6:41:00 PM
Parcel theft is rampant in the U.S. Here's how the big shippers view the problem, and how a refund can sometimes be possible.
Read More

Topics: Shipping Refunds, Package Theft

Premium Customer Service Takes First-Class Vigilance by Your Carrier

Sep 18, 2019 6:39:00 PM
The big retail companies have made next-day and two-day shipping the standard consumer expectation. Businesses that want to stay in the race will ...
Read More

Topics: Customer Service, Tracking

Say Anything: Virgilio Llanes, Director of eCommerce, Cooling Exchange

Sep 16, 2019 6:37:00 PM
Tell us a bit about yourself and your company.
Read More

Topics: Q+A

General Logistics and Last-Mile Challenges Can Benefit from Premium Tracking

Sep 11, 2019 6:35:00 PM
Expenses for eCommerce are on the rise across the board. Savvy shippers know that Premium Tracking is a way to deliver increased savings too.
Read More

Topics: Shipping Costs, eCommerce

When Is a Package “Lost,” and How Can the Shipper Find It?

Sep 5, 2019 6:33:00 PM
Millions of packages are handled every day by FedEx and UPS, and items can sometimes disappear. How long does it take before a loss is declared, and ...
Read More

Topics: UPS, FedEx, Shipping Facts, Package Loss

Is It Time to Consider an Online Freight Platform?

Aug 29, 2019 6:32:00 PM
Freight brokers can be a valuable helping hand to businesses, but in the demanding and data-driven landscape of modern retail, there may be a better ...
Read More

Topics: Freight Management, Freight/LTL

The Many Benefits of LTL Could Make It Perfect for Your Shipping Needs

Aug 22, 2019 6:30:00 PM
Your business may not always need to fill up a whole delivery truck with shipping. LTL is a good option if the load weighs in on the lighter side.
Read More

Topics: Shipping Costs, Freight/LTL, Shipping

Say Anything: Kat McMillan, Senior Partner Manager

Aug 20, 2019 6:28:00 PM
Tell us about yourself in 140 characters.
Read More

Topics: Q+A

Can a “Business Closed” Excuse From FedEx Shut Down Your Shipping Refund?

Aug 14, 2019 6:26:00 PM
Business hours may vary from company to company, but FedEx’s responsibility never changes. They need to get the package there while the customer is ...
Read More

Topics: Shipping Refunds, FedEx, Shipping Costs

When FedEx Is Out of Time, Their Customers are Out of Pocket

Aug 7, 2019 6:25:00 PM
Sometimes FedEx can’t meet their guaranteed delivery time; sometimes they don’t even try. Too often, parcel carriers don’t take deadlines seriously – ...
Read More

Topics: Shipping Refunds, FedEx, Shipping Costs

FedEx Delays so the Shipper Pays? No Way!

Jul 31, 2019 6:22:00 PM
Some delays are out of a carrier’s hands, while others aren’t quite so divine. Here’s what your business should consider if FedEx denies your ...
Read More

Topics: Shipping Refunds, FedEx, Shipping Costs

Shipping: Don’t Let FedEx Dispatch Delays Deny Your Refund

Jul 29, 2019 6:20:00 PM
FedEx would like their customers to believe a package can be late – twice. Here’s how that excuse doesn’t cut it and why you should always get a ...
Read More

Topics: Shipping Refunds, FedEx, Shipping Costs

Shipping: Why Being Rejected for a Refund Isn’t the End of the Matter

Jul 23, 2019 6:19:00 PM
Have you been told by FedEx that your package label was unreadable and had to be replaced? It sounds plausible enough, but it’s an unreasonable way ...
Read More

Topics: Shipping Refunds, FedEx, Shipping

How Package Size and Carrier Charges Affect the Shipper You Choose

Jul 9, 2019 6:16:00 PM
The big parcel carriers like FedEx, UPS and USPS will say they’re the best, but they can’t all be right. Choosing the best solution for your needs ...
Read More

Topics: Shipping Costs

Understanding Your Shipping Information, Step by Step

Jul 1, 2019 6:15:00 PM
Deciphering invoices causes headaches for many companies. This handy guide will provide some clarity Wouldn’t it be great if shipping invoices were ...
Read More

Topics: Shipping Refunds, Shipping Costs

Customer Service: The Importance of NPS

Jun 19, 2019 6:13:00 PM
A simple, proven metric can help businesses measure customer experience and find ways to improve it. Shipping performance can have a large effect – ...
Read More

Topics: NPS

Shipping: Take Control & Capitalize on this Vital Customer Experience

Jun 17, 2019 6:11:00 PM
Read More

Topics: Logistics, eCommerce, Supply Chain

Say Anything: Jose Li, Founder & CEO

Jun 11, 2019 6:07:00 PM
Tell us about yourself in 140 characters. Industrial Engineer -> Corp. America -> Entrepreneur. Mix of creative with (trying) to get things ...
Read More

Topics: Q+A

Foreign Trade Zones Could be Your Company’s Ticket to Major Savings

Jun 5, 2019 6:06:00 PM
In a commercial battle zone, it pays to know where the safe ground is. Today’s tariff war between the Big Two nations has brought Foreign Trade Zones ...
Read More

Topics: Savings, Foreign Trade Zone, Shipping

Shipping: Are Dollars You’re Owed Hiding in Plain Sight?

May 30, 2019 6:04:00 PM
Refunds are something everybody wants but most usually don’t get. The UPS Guaranteed Refund can work in a business’s favor if they know which ...
Read More

Topics: Shipping Refunds, UPS

Employing SaaS Within the Supply Chain and Why It’s So Important

May 22, 2019 6:02:00 PM
“The Cloud” is everywhere and it’s changing virtually every industry – supply-chain management is no exception
Read More

Topics: eCommerce, Technology

Third-Party Logistics: How the Man in the Middle Impacts Your Business

May 18, 2019 6:00:00 PM
Third-party logistics (3PL) companies come in many shapes and sizes, but they all have one thing in common – how well they perform directly impacts ...
Read More

Topics: Logistics, eCommerce

How an Automated Shipping-Auditing Process Can Pay for Itself

May 14, 2019 5:58:00 PM
If you do it yourself, too little or too much of the shipping-auditing process wastes time and resources
Read More

Topics: Shipping Refunds, Shipping Costs

Retail Shipping: Late Delivery by UPS and FedEx Entitles Your Business to Refunds

May 6, 2019 5:56:00 PM
Packages aren’t the only thing that can fall through the cracks – a retailer’s rights can too. Too many businesses are unaware of the refunds they ...
Read More

Topics: Carrier Agreements, Contract

eCommerce Logistics at Scale: The Journey of a Thousand Miles Hangs in the Balance

Apr 24, 2019 5:54:00 PM
The push to a customer’s location is a crucial home stretch for parcel carriers. The last mile may be the final leg of the journey, but it’s often ...
Read More

Topics: Logistics, Shipping Costs, eCommerce

eCommerce Trends and Predictions in 2019 and Beyond

Apr 9, 2019 5:52:00 PM
The Internet doesn’t have business hours or take weekends off – neither should cutting-edge eCommerce
Read More

Topics: UPS, eCommerce

Shipping Surcharges That Erode Your Bottom Line

Apr 8, 2019 5:50:00 PM
They’re unpredictable, but shipping surcharges can be managed
Read More

Topics: Shipping Costs, Surcharges

Ways You Can Reduce the Cost of Shipping

Mar 25, 2019 5:45:00 PM
Shipping is a necessary expense that can get exorbitant If you had to narrow down the one thing that costs your business the most, you would conclude ...
Read More

Topics: Shipping Refunds, Shipping Costs

Want Your Business to Go the Distance? You Need to Study Every Mile

Mar 14, 2019 7:30:00 PM
For consumers, late delivery means more time staring at the shipping carrier’s tracking page. For retailers and suppliers, it can mean “goodbye” to ...
Read More

Topics: Shipping Refunds, Savings, Shipping Costs

What Every Company Needs to Know About Shipping Refunds

Mar 8, 2019 6:40:00 PM
How much of the $2 billion annually are you leaving on the table?
Read More

Topics: Shipping Refunds, UPS, FedEx

SGIA partners with 71lbs for Shipping Savings

Sep 4, 2018 5:37:00 PM
71lbs helps members claim refunds for late shipments and more. Fairfax, Virginia — The Specialty Graphic Imaging Association (SGIA) has partnered ...
Read More

Topics: Partnerships, SGIA

What are these UPS denial emails?

Aug 20, 2018 5:35:00 PM
You’ve probably been wondering what those UPS refund denial notification emails are all about. Here is a more detailed explanation which hopefully ...
Read More

Topics: UPS

5 Tips to Assess Your Carrier's Agreement using your 71lbs Dashboard

Aug 10, 2018 5:31:00 PM
Learning about your shipping practice has never been easier! One of the most frequent requests we receive from customers is to provide feedback on a ...
Read More

Topics: UPS, FedEx, Products, Carrier Agreements

3 More Ways Business Owners Can Save Money on Shipping

Aug 3, 2018 5:11:00 PM
Many business owners struggle as shipping costs continually trend upward with no end in sight. How can a non-enterprise sized business shipper cut ...
Read More

Topics: UPS, FedEx, Shipping Costs

71lbs Dashboard Got A Facelift!

May 24, 2018 8:00:00 AM
3 Reasons Why the 71lbs Shipping Dashboard Rocks! "I’ve been on the FedEx (or insert UPS here as well) site for the last 20 minutes and cannot figure ...
Read More

Topics: Announcements, Products

71lbs Named One of Top 8 Startups in Fort Lauderdale

Apr 11, 2018 5:30:00 AM
We're proud to be featured alongside so many amazing companies in The Tech Tribune's "Top 8 startups in Fort Lauderdale" review. See below for the ...
Read More

Topics: Press

Shipping Factoids For South Florida Market

Feb 28, 2018 7:45:00 AM
We at 71lbs.com call South Florida our home and are proud to service more than 300 of our 5,000 customers in the local metro area. Below is an ...
Read More

Topics: Shipping Facts

71lbs Now Available On Intuit Quickbooks Apps Store

Feb 16, 2018 7:30:00 AM
FORT LAUDERDALE, Fla., Feb. 14, 2018 -- Fort Lauderdale, FL, February 9, 2018 -- 71lbs, the nation's fully automated, human-backed FedEx & UPS ...
Read More

Topics: Partnerships, Announcements

Monitor your Shipping Accounts Automatically and Manage Holiday Shipping Costs

Dec 6, 2017 4:56:00 PM
Monitor Your Shipping Accounts Automatically and Manage Holiday Shipping Costs!
Read More

Topics: Shipping Costs, Holidays

Real-Time Shipping vs. Flat-Rate Shipping article by 3dCart

Nov 30, 2017 2:45:00 PM
Our partner 3dCart published an article discussing the pros and cons of real-time shipping vs. flat-rate shipping. Interesting trade-off between ...
Read More

Topics: Partnerships, Shipping Costs

Collect Your Shipping Refunds With 71lbs

Aug 10, 2017 4:32:00 PM
It’s no surprise that the increase in e-commerce sales of more than 15% since 2015 has changed how merchants handle their small package fulfillment. ...
Read More

Topics: Shipping Refunds, UPS, FedEx

Video: News Networks React to 71lbs

Aug 2, 2017 4:30:00 PM
Read More

Topics: Press

UPS Money Back Guarantee

Jul 31, 2017 4:26:00 PM
For certain services and selected destinations UPS offers a free money-back guarantee. To find out if it applies to your shipment, go to 'Calculate ...
Read More

Topics: Shipping Refunds, UPS, Shipping Costs

FedEx Money Back Guarantee

Jul 31, 2017 4:23:00 PM
This guarantee can be suspended or revoked at our sole discretion without prior notice to you. We will, at our option, and upon request, either ...
Read More

Topics: Shipping Refunds, FedEx, Shipping Costs

Waived, Unscrupulously!

Jul 31, 2017 4:16:00 PM
It’s upsetting and disappointing to see a Fortune 100 corporation use unscrupulous tactics to preclude their own customers from collecting on their ...
Read More

Topics: Shipping Refunds, Waivers

Persistence Pays Off

Jul 19, 2017 2:45:00 AM
A couple of years ago I called on an international e-commerce company I had done business with throughout my years at FedEx. The company was growing ...
Read More

Topics: UPS

Enhancing Inbound Receiving

Jul 19, 2017 1:15:00 AM
Retailers can take steps to save costs, increase efficiencies Jose Li, retail industry manager, FedEx Services
Read More

Topics: Logistics

Get Started Today

Plus savings programs in parcel discounts, lost/damaged claims, shipping insurance, freight shipping, imports, and more!

 

sign-up-footer-blue