71lbs Blog

I don't know about you, but I sure thought that 2022 was going to be the year when we were going to pull out of the craziness of the COVID era and ...

In such challenging times, discover exactly why real-time eCommerce order tracking matters and will continue to do so for years to come.

In the wake of substantial 2021 growth, 71lbs has relocated to a state-of-the-art facility.

The number of companies that are not aware of their shipping spend is staggering. Here's how we know: It happens every week: We'll have a call with ...

Years ago, while working at FedEx, I met with some customers at a sporting event. One of them told me something that gave me the idea for 71lbs: "Hey ...

Shipping in ecommerce is essential for customer satisfaction. Get the details on how to increase customer loyalty with shipping here.

COVID-19 shocked the shipping industry and left businesses wondering, “How might we be better prepared for a future crisis?” Here are 5 tips to get ...

Unboxing how these fees work and what you can do if you’ve been overcharged.

Selling cosmetics can be a beautiful thing for your business, but only if you package and ship your products the right way

Both shipping carriers, FedEx and UPS, continue with their suspension of the money-back-guarantees or late-delivery refunds, placed due to Covid 19 ...

Online shopping was on the rise before coronavirus hit, but the pandemic has made it invaluable and perhaps secured its supremacy.

When you’re building a business that ships products, the right carrier makes all the difference. These questions will let you identify a fulfillment ...

Ask yourself these questions to decide if you’re ready to sit at the contract negotiation table

How much is your business spending on shipping charge corrections? If you’re not sure, the answer is probably too much. Here’s how to identify and ...

Streamlined logistics are on the horizon as warehouses, vehicles and consumer expectations evolve.

Thanks to its low overhead, dropshipping is a popular business model for emerging e-commerce businesses — but it also comes with some serious ...

Learn which industries suffer most from cargo theft and how shippers can raise their risk awareness

They’re lurking somewhere, ready to take a bite out of your bottom line. Learn how to prepare for late fees and what you’ll lose if you don’t.

A closer look at the unauthorized handling fees that aren’t always obvious for shippers

Customers around the world want your product. Here are 6 tips on how to ship it to them while ensuring you follow international regulations.

Don’t let weight get the drop on your invoices. Here’s how to think dimensionally.

Multiple carriers can mean extra opportunities, but it increases the need for shipping vigilance. Here’s how 71lbs can help.

Shipping materials can be make-or-break for e-commerce businesses. Here’s how the right packaging can keep your shipment safe and turn new customers ...

Financial loss and legal trouble can impact businesses who don’t know they’re shipping materials that meet “hazardous” criteria

An exceptional package status might mean exceptional delays. Learn how the term is applied and how it can impact a business.

January and February have already seen FedEx price increases, and the coronavirus COVID-19 could mean there are more to come.

When building your business, each unexpected expense — even the small ones — adds up. Some of the most common expenses are address corrections.

Here’s what shippers need to know about UPS packaging guidelines and how to stay on the right side of a refund

In the first of a two-part series on how to prepare packages, we spotlight tips, insights and warnings for shipping with FedEx.

Easter candy is a tasty treat, but nothing is sweeter than finding savings buried in your shipping invoices. Here’s where your lost savings are most ...

Do you want to reduce your shipping spend and increase profitability? Then it is time to negotiate your contracts and take control of your parcel ...

Mother’s Day is a magical time, but many things can go wrong with carrier performance that can sour your customer’s special day. Here’s how 71lbs can ...

Follow our advice to make sure your customers get their apparel orders quickly and efficiently

When was the last time you looked at your shipping profile? If it’s been a while, your logistics may not be running as smoothly as they should be.

The coronavirus COVID-19 is affecting far more than human health. It’s proven capable of infecting global logistics and potentially bringing ...

Tips for making sure baked goods make it to their destination safe, delicious and ready to eat.

Growth is great for business, but it also adds more logistical demands to your operation. Here’s how to ensure your shipping sense trends upward like ...

How last-minute shipment changes can lead to carrier mistakes, leaving you to pay double charges or even for shipments that were manifested but not ...

Why be wary of waivers? Because they can be a carrier’s way of making sure they save money while their customers lose it. Here’s how the trick works, ...

Full knowledge of your shipping data is a sure way to gain leverage at the negotiating table. Here’s what the big carriers don’t want you to know, ...

Foreign Trade Zones save hundreds of American businesses money, but they’re still a well-kept secret. Is 2020 the year your business enters the Zone?

3 giants are fighting to win your shipping contract, and the gloves are off. Learn more about this battle royale and what it might mean for your ...

The most successful shippers grow wiser as they get bigger. Here are 5 handling hints to make 2020 your best year for efficiency and savings.

Recently we wrote where FedEx placed an unscrupulous waiver on their customers. It seems like the "Big Two" are coordinating efforts now, as UPS ...

“Lost” and “damaged” are dirty words to shippers, but there are many ways these profit-paralyzing events can occur. Here’s a closer look at the ...

It’s a common practice for big retailers to share their shipping account numbers in the course of operations. Here’s why that can be an expensive ...

Crafting the shipping experience consumers want means planning ahead and putting yourself in their shoes

How do two of America’s biggest carriers shape up in some of the country’s most populated states? The answer reveals metrics driven by population, ...

As a shipper, does the following situation ever happen to you? You entrust your carrier to deliver your package to your consumer on time and when it ...

Delivering every day of the week, around the clock, is every carrier’s goal. Drones and robots are being hailed as the way to accomplish this. How ...

Returns may be free for the customer, but not for the shipper. Here’s how your shipping policy can be optimized to keep both sides happy.

UPS is making changes to package flow and shipping density — a switch that could mean more savings for U.S. shippers. Will there be a catch?

How your business can reduce shipping expenses and keep carriers accountable At 71lbs, when we tell businesses we’d like to give them a share of $2 ...

Demystifying logistical expenses from first click to last mile Shipping may be a variable figure from business to business, but it’s always a ...

Tell us about yourself and your business. Joel Gandara, CEO of Underwear Station. Underwear Station is a leader on all aspects of the men’s underwear ...

January and December are busy months for carriers who must return all the Christmas gifts that didn't go as planned. Here’s how the situation looks ...

Does your business ship freight by air or ocean? If the answer is “yes,” 71lbs can review your shipping logistics to maximize your savings.

Foreign Trade Zones were designed to make American businesses competitive. Could they be a way for your company to save big?

Upset with UPS? Fed up with FedEx? Here are the steps to submitting a claim and how 71lbs can help.

Negotiating contract terms with the big carriers is a very important time for your business. 71lbs is the experienced ally you need to make the ...

Tell us about yourself and your company, and what inspired you to start this business? I’m David Tivadar, President for Quiet Curtains. We design ...

Auditing is time-consuming, complicated and often confusing. Shippers can partner with 71lbs to take that weight off their shoulders and get back to ...

Residential surcharges are an annoying extra expense, but there are ways to minimize their impact. Learn how they work and how shippers can best deal ...

Millions of parcels will soon be on their way and some will carry the reputation of your business with them. Shippers should mark these dates to get ...

https://71lbs.com/media/press/71lbs-launches-small-business-program-saves

Foreign Trade Zones were created to help America’s economy remain globally competitive. There are a lot of savings to be had if your business can ...

Tell us a bit about yourself and your company.

Whether they’re ordering a fajita or a flat-screen, today’s consumers need to know who it’s with, where it’s at and when it’s going to reach them. ...

Shipping insurance is a must, but the amount offered by carrier companies can be insufficient. Learn how 71lbs can raise that number for greater ...

International expansion is becoming increasingly common for small and medium businesses. The benefits of increasing your customer base, extending ...

Parcel theft is rampant in the U.S. Here's how the big shippers view the problem, and how a refund can sometimes be possible.

The big retail companies have made next-day and two-day shipping the standard consumer expectation. Businesses that want to stay in the race will ...

Tell us a bit about yourself and your company.

Expenses for eCommerce are on the rise across the board. Savvy shippers know that Premium Tracking is a way to deliver increased savings too.

Millions of packages are handled every day by FedEx and UPS, and items can sometimes disappear. How long does it take before a loss is declared, and ...

Freight brokers can be a valuable helping hand to businesses, but in the demanding and data-driven landscape of modern retail, there may be a better ...

Your business may not always need to fill up a whole delivery truck with shipping. LTL is a good option if the load weighs in on the lighter side.

Tell us about yourself in 140 characters.

Business hours may vary from company to company, but FedEx’s responsibility never changes. They need to get the package there while the customer is ...

Sometimes FedEx can’t meet their guaranteed delivery time; sometimes they don’t even try. Too often, parcel carriers don’t take deadlines seriously – ...

Some delays are out of a carrier’s hands, while others aren’t quite so divine. Here’s what your business should consider if FedEx denies your ...

FedEx would like their customers to believe a package can be late – twice. Here’s how that excuse doesn’t cut it and why you should always get a ...

Have you been told by FedEx that your package label was unreadable and had to be replaced? It sounds plausible enough, but it’s an unreasonable way ...

The big parcel carriers like FedEx, UPS and USPS will say they’re the best, but they can’t all be right. Choosing the best solution for your needs ...

Deciphering invoices causes headaches for many companies. This handy guide will provide some clarity Wouldn’t it be great if shipping invoices were ...

A simple, proven metric can help businesses measure customer experience and find ways to improve it. Shipping performance can have a large effect – ...

Tell us about yourself in 140 characters. Industrial Engineer -> Corp. America -> Entrepreneur. Mix of creative with (trying) to get things ...

In a commercial battle zone, it pays to know where the safe ground is. Today’s tariff war between the Big Two nations has brought Foreign Trade Zones ...

Refunds are something everybody wants but most usually don’t get. The UPS Guaranteed Refund can work in a business’s favor if they know which ...

“The Cloud” is everywhere and it’s changing virtually every industry – supply-chain management is no exception

Third-party logistics (3PL) companies come in many shapes and sizes, but they all have one thing in common – how well they perform directly impacts ...

If you do it yourself, too little or too much of the shipping-auditing process wastes time and resources

Packages aren’t the only thing that can fall through the cracks – a retailer’s rights can too. Too many businesses are unaware of the refunds they ...

The push to a customer’s location is a crucial home stretch for parcel carriers. The last mile may be the final leg of the journey, but it’s often ...

The Internet doesn’t have business hours or take weekends off – neither should cutting-edge eCommerce

They’re unpredictable, but shipping surcharges can be managed

Shipping is a necessary expense that can get exorbitant If you had to narrow down the one thing that costs your business the most, you would conclude ...

For consumers, late delivery means more time staring at the shipping carrier’s tracking page. For retailers and suppliers, it can mean “goodbye” to ...

How much of the $2 billion annually are you leaving on the table?

71lbs helps members claim refunds for late shipments and more. Fairfax, Virginia — The Specialty Graphic Imaging Association (SGIA) has partnered ...

You’ve probably been wondering what those UPS refund denial notification emails are all about. Here is a more detailed explanation which hopefully ...

Learning about your shipping practice has never been easier! One of the most frequent requests we receive from customers is to provide feedback on a ...

Many business owners struggle as shipping costs continually trend upward with no end in sight. How can a non-enterprise sized business shipper cut ...

3 Reasons Why the 71lbs Shipping Dashboard Rocks! "I’ve been on the FedEx (or insert UPS here as well) site for the last 20 minutes and cannot figure ...

We're proud to be featured alongside so many amazing companies in The Tech Tribune's "Top 8 startups in Fort Lauderdale" review. See below for the ...

We at 71lbs.com call South Florida our home and are proud to service more than 300 of our 5,000 customers in the local metro area. Below is an ...

FORT LAUDERDALE, Fla., Feb. 14, 2018 -- Fort Lauderdale, FL, February 9, 2018 -- 71lbs, the nation's fully automated, human-backed FedEx & UPS ...

Monitor Your Shipping Accounts Automatically and Manage Holiday Shipping Costs!

Our partner 3dCart published an article discussing the pros and cons of real-time shipping vs. flat-rate shipping. Interesting trade-off between ...

It’s no surprise that the increase in e-commerce sales of more than 15% since 2015 has changed how merchants handle their small package fulfillment. ...

For certain services and selected destinations UPS offers a free money-back guarantee. To find out if it applies to your shipment, go to 'Calculate ...

This guarantee can be suspended or revoked at our sole discretion without prior notice to you. We will, at our option, and upon request, either ...

It’s upsetting and disappointing to see a Fortune 100 corporation use unscrupulous tactics to preclude their own customers from collecting on their ...

A couple of years ago I called on an international e-commerce company I had done business with throughout my years at FedEx. The company was growing ...

Retailers can take steps to save costs, increase efficiencies Jose Li, retail industry manager, FedEx Services

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