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Recently we wrote where FedEx placed an unscrupulous waiver on their customers. It seems like the "Big Two" are coordinating efforts now, ...

Crafting the shipping experience consumers want means planning ahead and putting yourself in their shoes

How do two of America’s biggest carriers shape up in some of the country’s most populated states? The answer reveals metrics driven by population, ...

As a shipper, does the following situation ever happen to you?  You entrust your carrier to deliver your package to your consumer on time and when it ...

Delivering every day of the week, around the clock, is every carrier’s goal. Drones and robots are being hailed as the way to accomplish this. How ...

Returns may be free for the customer, but not for the shipper. Here’s how your shipping policy can be optimized to keep both sides happy.

UPS is making changes to package flow and shipping density — a switch that could mean more savings for U.S. shippers. Will there be a catch?