I don't know about you, but I sure thought that 2022 was going to be the year when we were going to pull out of the craziness of the COVID era and ...
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Topics: Shipping Refunds, FedEx Refund, Carrier Agreements
In such challenging times, discover exactly why real-time eCommerce order tracking matters and will continue to do so for years to come.
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Topics: eCommerce Order Tracking Matters
In the wake of substantial 2021 growth, 71lbs has relocated to a state-of-the-art facility.
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The number of companies that are not aware of their shipping spend is staggering. Here's how we know: It happens every week: We'll have a call with ...
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Topics: eCommerce, shipping data, shipping spend
Years ago, while working at FedEx, I met with some customers at a sporting event. One of them told me something that gave me the idea for 71lbs: "Hey ...
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Topics: Shipping Refunds, FedEx Refund
Shipping in ecommerce is essential for customer satisfaction. Get the details on how to increase customer loyalty with shipping here.
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Topics: Customer Service, Customer Experience, e-commerce
COVID-19 shocked the shipping industry and left businesses wondering, “How might we be better prepared for a future crisis?” Here are 5 tips to get ...
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Topics: COVID-19, Crisis Management, Logistics Strategy