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Blog

Benefits of a Proactive Customer Service Approach

Jan 16, 2020 3:18:52 PM
As a shipper, does the following situation ever happen to you?  You entrust your carrier to deliver your package to your consumer on time and when it ...
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Topics: NPS, Customer Service

Is Around-the-Clock Drone Shipping a Close Reality?

Jan 14, 2020 7:18:00 PM
Delivering every day of the week, around the clock, is every carrier’s goal. Drones and robots are being hailed as the way to accomplish this. How ...
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Topics: Drones, Around The Clock, Shipping

Do free returns policies hurt your shipping budget?

Dec 27, 2019 7:45:00 PM
Returns may be free for the customer, but not for the shipper. Here’s how your shipping policy can be optimized to keep both sides happy.
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Topics: Returns Policy, Shipping Budget, Shipping

What the UPS Revamp Could Mean for U.S. Shippers

Dec 18, 2019 2:15:00 AM
UPS is making changes to package flow and shipping density — a switch that could mean more savings for U.S. shippers. Will there be a catch?
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Topics: Revamp, UPS, Shipping

Shipping Savings and Reduced Spending Guide

Dec 17, 2019 7:15:00 AM
How your business can reduce shipping expenses and keep carriers accountable At 71lbs, when we tell businesses we’d like to give them a share of $2 ...
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Topics: Savings, Shipping Costs

Understanding The Cost of Shipping

Dec 17, 2019 3:15:00 AM
Demystifying logistical expenses from first click to last mile Shipping may be a variable figure from business to business, but it’s always a ...
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Topics: Savings, Shipping Costs

Say Anything: Joel Gandara, CEO, Underwear Station

Dec 16, 2019 12:00:00 PM
Tell us about yourself and your business. Joel Gandara, CEO of Underwear Station. Underwear Station is a leader on all aspects of the men’s underwear ...
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Topics: Q+A

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