It’s a common practice for big retailers to share their shipping account numbers in the course of operations. Here’s why that can be an expensive ...
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Topics: shipping fraud, shared shipping numbers, account numbers, shipping security
Crafting the shipping experience consumers want means planning ahead and putting yourself in their shoes
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Topics: Customer Service, Quality, Customer Experience
How do two of America’s biggest carriers shape up in some of the country’s most populated states? The answer reveals metrics driven by population, ...
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Topics: East Coast, West Coast, Highlights, Shipping Facts, Shipping
As a shipper, does the following situation ever happen to you? You entrust your carrier to deliver your package to your consumer on time and when it ...
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Topics: NPS, Customer Service
Delivering every day of the week, around the clock, is every carrier’s goal. Drones and robots are being hailed as the way to accomplish this. How ...
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Topics: Drones, Around The Clock, Shipping
Returns may be free for the customer, but not for the shipper. Here’s how your shipping policy can be optimized to keep both sides happy.
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Topics: Returns Policy, Shipping Budget, Shipping