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Blog

Understanding Residential Surcharges — and How to Limit Them

Nov 6, 2019 12:00:00 AM
Residential surcharges are an annoying extra expense, but there are ways to minimize their impact. Learn how they work and how shippers can best deal ...
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Topics: UPS, FedEx, Residential, Surcharges

Deadlines, Do’s and Don’ts to Optimize Your Holiday Shipping with UPS and FedEx

Nov 1, 2019 12:00:00 AM
Millions of parcels will soon be on their way and some will carry the reputation of your business with them. Shippers should mark these dates to get ...
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Topics: FedEx, Holidays, Optimize, Shipping

When Is a Package “Lost,” and How Can the Shipper Find It?

Sep 5, 2019 6:33:00 PM
Millions of packages are handled every day by FedEx and UPS, and items can sometimes disappear. How long does it take before a loss is declared, and ...
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Topics: UPS, FedEx, Shipping Facts, Package Loss

Can a “Business Closed” Excuse From FedEx Shut Down Your Shipping Refund?

Aug 14, 2019 6:26:00 PM
Business hours may vary from company to company, but FedEx’s responsibility never changes. They need to get the package there while the customer is ...
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Topics: Shipping Refunds, FedEx, Shipping Costs

When FedEx Is Out of Time, Their Customers are Out of Pocket

Aug 7, 2019 6:25:00 PM
Sometimes FedEx can’t meet their guaranteed delivery time; sometimes they don’t even try. Too often, parcel carriers don’t take deadlines seriously – ...
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Topics: Shipping Refunds, FedEx, Shipping Costs

FedEx Delays so the Shipper Pays? No Way!

Jul 31, 2019 6:22:00 PM
Some delays are out of a carrier’s hands, while others aren’t quite so divine. Here’s what your business should consider if FedEx denies your ...
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Topics: Shipping Refunds, FedEx, Shipping Costs

Shipping: Don’t Let FedEx Dispatch Delays Deny Your Refund

Jul 29, 2019 6:20:00 PM
FedEx would like their customers to believe a package can be late – twice. Here’s how that excuse doesn’t cut it and why you should always get a ...
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Topics: Shipping Refunds, FedEx, Shipping Costs

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