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Blog

Ellen Riley

Recent Posts

Say Anything: Kat McMillan, Senior Partner Manager

Aug 20, 2019 6:28:00 PM
Tell us about yourself in 140 characters.
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Topics: Q+A

Can a “Business Closed” Excuse From FedEx Shut Down Your Shipping Refund?

Aug 14, 2019 6:26:00 PM
Business hours may vary from company to company, but FedEx’s responsibility never changes. They need to get the package there while the customer is ...
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Topics: Shipping Refunds, FedEx, Shipping Costs

When FedEx Is Out of Time, Their Customers are Out of Pocket

Aug 7, 2019 6:25:00 PM
Sometimes FedEx can’t meet their guaranteed delivery time; sometimes they don’t even try. Too often, parcel carriers don’t take deadlines seriously – ...
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Topics: Shipping Refunds, FedEx, Shipping Costs

FedEx Delays so the Shipper Pays? No Way!

Jul 31, 2019 6:22:00 PM
Some delays are out of a carrier’s hands, while others aren’t quite so divine. Here’s what your business should consider if FedEx denies your ...
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Topics: Shipping Refunds, FedEx, Shipping Costs

Shipping: Don’t Let FedEx Dispatch Delays Deny Your Refund

Jul 29, 2019 6:20:00 PM
FedEx would like their customers to believe a package can be late – twice. Here’s how that excuse doesn’t cut it and why you should always get a ...
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Topics: Shipping Refunds, FedEx, Shipping Costs

Shipping: Why Being Rejected for a Refund Isn’t the End of the Matter

Jul 23, 2019 6:19:00 PM
Have you been told by FedEx that your package label was unreadable and had to be replaced? It sounds plausible enough, but it’s an unreasonable way ...
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Topics: Shipping Refunds, FedEx, Shipping

How Package Size and Carrier Charges Affect the Shipper You Choose

Jul 9, 2019 6:16:00 PM
The big parcel carriers like FedEx, UPS and USPS will say they’re the best, but they can’t all be right. Choosing the best solution for your needs ...
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Topics: Shipping Costs

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