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Residential surcharges are an annoying extra expense, but there are ways to minimize their impact. Learn how they work and how shippers can best deal ...

Millions of packages are handled every day by FedEx and UPS, and items can sometimes disappear. How long does it take before a loss is declared, and ...

Refunds are something everybody wants but most usually don’t get. The UPS Guaranteed Refund can work in a business’s favor if they know which ...

The Internet doesn’t have business hours or take weekends off – neither should cutting-edge eCommerce

How much of the $2 billion annually are you leaving on the table?

You’ve probably been wondering what those UPS refund denial notification emails are all about. Here is a more detailed explanation which hopefully ...

Learning about your shipping practice has never been easier! One of the most frequent requests we receive from customers is to provide feedback on a ...