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“Lost” and “damaged” are dirty words to shippers, but there are many ways these profit-paralyzing events can occur. Here’s a closer look at the ...

It’s a common practice for big retailers to share their shipping account numbers in the course of operations. Here’s why that can be an expensive ...

A couple of years ago I called on an international e-commerce company I had done business with throughout my years at FedEx. The company was growing ...